| Sign-in session — management environment |
Keeps you signed in while you work in the management environment. Contains a signed, random token — not your credentials. |
Up to 12 hours, or until you sign out. |
| Sign-in session — self-service portal |
Keeps you signed in to your personal portal (files overview, support, account). Contains a signed, random token — not your credentials. |
Up to 1 hour of inactivity. |
| File-transfer session cookie |
Keeps your connection to the file-transfer environment authenticated while you browse and transfer files. Contains a random session value — no personal data. |
Until you close your browser. |
| Security token (file-transfer) |
Protects your actions in the file-transfer environment against cross-site request forgery. A single-use check value — not a password. |
Until you close your browser. |
| Server-affinity cookie |
Connects you to the specific server that holds your session, so your sign-in keeps working across a clustered environment. |
Until you close your browser. |
| Sign-in handoff cookie |
Carries your verified sign-in securely from the login page into the file-transfer environment, so you do not have to sign in twice. |
Up to 1 hour of inactivity. |
| Sign-in verification (temporary) |
Holds your in-progress sign-in (encrypted) between the password and the verification-code step — for example while you read the code from your email. |
About 10 minutes, then deleted automatically. |
| One-time notifications |
Shows a confirmation or error message once after an action, then is removed. |
Deleted as soon as it has been shown. |
| Language choice |
Remembers whether you read the pages in Dutch or English. |
One year. |
| Display preference |
Remembers your dark or light display choice. Kept in your browser's local storage, not as a cookie. |
Until you clear your browser data. |
| Your cookie choice |
Remembers the cookie preferences you selected, together with the version of these settings they were made against. Kept in your browser's local storage, not as a cookie. |
Until you clear your browser data. |
| Interface preferences (file-transfer) |
While you use the file-transfer interface it may remember the choices you make there — your column layout, share history, and player settings. Placed by the interface itself and read only by it. |
Until you clear your browser data. |